Policy effective from: 30/12/2025
Who we are
We are Wirral Ironing (referred to as “we,” “us,” or “our”), the Data Controller responsible for the personal data collected via our website, wirralironing.co.uk.
| Detail | Information |
|---|---|
| Legal Entity Name | WIRRAL IRONING SERVICES LTD |
| Registered Address | Wirral Ironing, 3 The Row, Market Street, Hoylake, Wirral, CH47 3BB |
| Registration | Registered in England & Wales. Company No. 06330331 |
Our website address is: https://wirralironing.co.uk
The Data We Collect and Why
We collect different types of personal data depending on your interaction with our website.
A. Data Collected via Contact/Enquiry Form
| Category of Data | Purpose of Processing | Lawful Basis (UK GDPR) | Retention Period |
|---|---|---|---|
| Identity & Contact Data (Name, Email Address, Phone Number) | To respond to your query and establish a pre-contractual relationship regarding our services. | Legitimate Interests: Responding to sales and service enquiries from potential clients. | 24 months |
| Query Details (Details about your query) | To understand your needs and determine the appropriate service to provide. | Legitimate Interests: Ensuring we provide accurate and relevant service information. | 24 months |
B. Data Collected via Email Newsletter Signup
| Category of Data | Purpose of Processing | Lawful Basis (UK GDPR) | Retention Period |
|---|---|---|---|
| Contact Data (Email Address) | To send you updates, news, and information related to our services. | Consent: Your explicit action of signing up to the newsletter provides clear consent. | Until you unsubscribe or request erasure. |
C. Data Collected Automatically (Analytics)
| Category of Data | Purpose of Processing | Lawful Basis (UK GDPR) | Retention Period |
|---|---|---|---|
| Technical Data (IP Address, browser type, pages viewed, time spent, device information) | To measure and analyse website performance, visitor volume, and user behaviour to improve the website structure and user experience. | Legitimate Interests: Monitoring and improving our website and services. | Governed by Google Analytics retention settings (usually 14-50 months). |
How We Share Your Personal Data
We share your personal data with the following categories of third parties who act as Data Processors on our behalf:
| Recipient Type | Service Used | Data Processed | Location / Transfer Safeguards |
|---|---|---|---|
| Web Hosting Provider | Krystal.io | Technical Data and all data stored on the website server (e.g., form submissions). | USA: Transfers are protected by appropriate UK-approved safeguards (e.g., Standard Contractual Clauses, or the UK Extension to the EU-US Data Privacy Framework). |
| Analytics Provider | Google Analytics | Technical Data (IP addresses are anonymised where possible). | USA: Transfers are protected by appropriate UK-approved safeguards (e.g., Standard Contractual Clauses, or the UK Extension to the EU-US Data Privacy Framework). |
International Transfers: We transfer personal data to the USA via Google Analytics. We ensure your data is treated securely and in accordance with this Privacy Policy by relying on appropriate transfer mechanisms approved under UK GDPR, such as the use of Standard Contractual Clauses or the UK Extension to the EU-US Data Privacy Framework.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Your Legal Rights Under UK GDPR
Under UK data protection law, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us using the details provided in Section 1.
| Your Right | Description |
| The Right to be Informed | You have the right to be informed about how we collect and use your personal data. This Privacy Policy fulfils that obligation. |
| The Right of Access | You have the right to request a copy of the personal data we hold about you (a “Subject Access Request”). |
| The Right to Rectification | You have the right to ask us to correct any information you believe is inaccurate or incomplete. |
| The Right to Erasure | You have the right to request that we delete your personal data (“The Right to be Forgotten”), under certain conditions. |
| The Right to Restrict Processing | You have the right to ask us to restrict the processing of your personal data, under certain conditions. |
| The Right to Data Portability | You have the right to ask that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions. |
| The Right to Object | You have the right to object to our processing of your personal data, particularly where we are relying on Legitimate Interests. |
| The Right to Withdraw Consent | Where our processing is based on your consent (e.g., for the email newsletter), you have the right to withdraw that consent at any time. |
How to Complain
If you have concerns about our use of your personal data, you can make a complaint to us directly at founder@inclusient.com.
You also have the right to lodge a complaint with the UK supervisory authority for data protection matters, the Information Commissioner’s Office (ICO).
-
ICO Contact Details:
-
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
-
Helpline number: 0303 123 1113
-
Website: https://www.ico.org.uk
-
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Policy.